Cookie Policy

Hoffman Soft Water, a division of Hoffman Water LLC, runs this site. Our Privacy Policy covers personal information; this page covers cookies and the storage that works like them.

We set two, and one of them only appears if you open the contact form. No advertising network runs here, and we sell nothing about you to anyone.

What a cookie is

A cookie is a small text file a website asks your browser to store, so the site recognises the same browser across page loads. Local storage and session storage keep data in your browser much the same way, and this page covers those too.

Cookies this site sets

Strictly necessary

You cannot refuse this one here, because the form stops working without it.

• Cloudflare Turnstile. Appears when you open the site assessment form. Turnstile confirms a person is filling in the form, not a bot, and stores a short-lived token for that check. Cloudflare sets it.

Analytics

These tell us which pages you read and where you give up, so we can fix what confuses you. You can refuse them and lose nothing.

• Microsoft Clarity (_clck, _clsk). Records anonymised page views, clicks and scroll depth, then aggregates them into heatmaps and session replays. _clck holds a browser identifier for about a year. _clsk groups page views into one session and expires in about a day. Clarity masks text input by default, so it never captures what you type into the form. Microsoft sets both.

Advertising and tracking

None. This site sets no advertising cookies and runs no retargeting or affiliate tracking.

Refusing analytics

Refuse the analytics cookies and the only thing you cost us is our view of which pages earn their place. Any of these work:

• Opt out of Clarity. Microsoft honours a browser-level opt-out, which its privacy statement explains.
• Block third-party cookies. Your browser's privacy settings will do this, and it stops Clarity here and on every other site.
• Use a tracker blocker. The standard blocking lists already name Clarity.
• Clear what is there now. Deleting cookies for this site wipes anything from earlier visits.

Block the Turnstile cookie and the contact form will stop submitting. Call (513) 960-6882 and we will take your details over the phone.

If you are in the EU, EEA or UK

We serve commercial and industrial facilities in Ohio and surrounding states, and we neither market to nor target visitors in the European Economic Area or the United Kingdom. Visiting from there, you refuse analytics using the methods above instead of a consent banner, and you keep every right our Privacy Policy sets out, including asking what we hold on you and having us delete it. Write to the address below and we will do it.

Do Not Track and Global Privacy Control

Browsers differ in how they send these signals, and no settled standard governs how a site should honour them. A Do Not Track header does not change how this site behaves today. The opt-out methods above work either way.

Automated clients

Agents and crawlers never run the analytics script, so nothing here tracks them. The Content-Signal directive in our robots.txt and the agent access guide state how you may use this content.

Advertising and affiliate disclosure

This site carries no advertising, no sponsored placements and no affiliate links. Nothing we recommend here pays us a commission. We do sell and service the equipment we write about, which is a commercial interest worth weighing when you read our recommendations.

Changes to this policy

Add or drop a tool that sets cookies and we will update this page and the date at the top. The Privacy Policy governs material changes to how we handle personal information.

Questions

If you want to know what we hold on you, or want it deleted, contact us: